ADVICE
The foundation of all of our project is LISTENING.
With the right listening and interpretation of our customer’s NEEDS, we can GUIDE our clients to the most suitable solution and meet their REQUIREMENTS.
We offer:
- COMMERCIAL advice on public tenders with technical requirements and specification analysis.
- TECHNICAL AND ORGANIZATIONAL support to introduce a practical and innovative system of meals ordering, tailored on customers’ needs.
- Customized presentations at client’s premises.
DEVELOPMENT AND CUSTOMIZATION
Our work starts after the project being approved by our client. One of the main feature of our products is the customization process, which foresees the active cooperation of our client.
AUTOMATION
The main feature of our services is AUTOMATION: every single process benefits from automation, this results in time reductions and easy operations.
TRAINING AND START-UP
THE TRAINING phase allows our client to become familiar with the product’s handling and the START-UP is appropriately guaranteed
We offer:
- Qualified assistance to install hardware and software at the Client’s premises
- Training on software set up and usage to all parties concerned.
- AXIOS INFORMATICA has always been engaged in developing easy to use and intuitive interfaces to help workers involved becoming quickly familiar.
PRODUCT SUPPORT
Our support is highly important and allows our clients to rely on us constantly. The product support team is available 7/7, 365 days a year.
We offer:
- Telephone support on installed software
- ONLINE support: real time online support to deal with difficulties and problems that may arise
- In house support at the client’s premises
CLOUD
We provide, upon request, best internet providers and ready to use cloud solutions.
Cooking centre operators and their customers can easily access their service with a browser and internet connection.
The resources virtualization relieves the owner from all the charges deriving from system maintenance, such as, hardware, software and back up handling procedures.
Food ordering services are always available and clients can easily get access through their device (pc, tablet, smartphone)